To our community of students and personnel with special needs:
Today's world is a highly technological one characterized by an extensive communications network through which digital information passes. At the university, access to digital information platforms is vital for all students and teaching and non-teaching staff who work every day at the institution. However, there are groups of people who may have difficulties accessing digital information with the same agility as the community in general due to some physical or sensory limitation. These limitations are corrected when we ensure that the platforms and content of these digital media contain the elements that make them accessible to all people. This is why the domain accesibilidad.upr.edu has been created, which will be the website where we will centralize all reference efforts to offer equal access to digital resources at our university. This website will be active starting in January 2023. In the coming months, we will be publishing on this page information related to digital accessibility guides (WCAG 2.1), procedures, workshops, usability and universal design, among others.
The University of Puerto Rico, as a system, has adopted digital accessibility as a high priority initiative. Therefore, you can inform us of any situation related to digital accessibility using the attached form. This form must be used only for matters related to digital accessibility, other issues related to disability must be addressed through the Office for Services to Students with Disabilities (OSEI) of your Unit, or if you are an employee, you must contact your employer who will take the necessary actions to address your situation.
The following are only examples of issues related to digital accessibility:
- A text format that can not be read by the screen reader of a blind person, for example, PDF documents
- An illustration (photo, drawing, chart) that does not include a description in its programming
- A video with no closed captioning for a deaf person
- Materials with color contrasts that may make it difficult to manage visually
- A web page that is difficult to navigate
Use this form to identify digital access difficulties within the UPR system
- You should get an automatic “received” notice once you submit this form.
- In a period, not to exceed three working days, you should receive a written notice or telephone call informing on the status of your request and an estimated time frame to solve your complaint.
- c. Once the estimated time has expired, if your complaint has not been solved or you are not satisfied with the solution, you may contact Mrs. Vivian Santos at the Compliance Office of the Central Administration of the University of Puerto Rico: 787-250-0000 ext. 4520 / vivian.santos@upr.edu .
- d. If you have exhausted all local actions to solve your compliant, but have not been successful, or you are not fully satisfied with the remedy, you may present a complaint to the Office of Civil Rights of the US Department of Education at:
The University of Puerto Rico is currently in a volunteer process for the revision of our digital accessibility in agreement with the Office of Civil Rights (OCR) of the US Department of Education. You can access this agreement document through the following link: Resolution Agreement: University of Puerto Rico / OCR Docket No. 02-22-6004
If you have any questions regarding this initiative, you may contact the director or coordinator of the Office of Students with Disability Affairs (OSEI) of your campus or unit:
Río Piedras Campus
Prof. Solimar Pérez Torres
solimar.perez1@upr.edu
Mayagüez Campus
Janette Ferrer Montes, PhD
oseirum@uprm.edu
Medical Science Campus
Prof. Irma Vázquez Sanjurjo
osei.rcm@upr.edu
UPR at Aguadilla
Migdalia González Guerra, PhD.
migdalia.gonzalez2@upr.edu
UPR at Arecibo
Blanca Torres Macías, PhD
blanca.torres1@upr.edu
UPR at Bayamón
Milka Ocasio Rios, Esq.
milka.ocasio@upr.edu
osei.bayamon@upr.edu
UPR at Carolina
Alexy Ramírez Márquez, Esq.
osei.carolina@upr.edu
UPR at Cayey
Ruth Mercado, PhD
ruth.mercado1@upr.edu
osi.cayey@upr.edu
UPR at Humacao
Allison Cruz Tinta, Esq.
allison.cruz@upr.edu
osi.uprh@upr.edu
UPR at Ponce
Mrs. Mariliz Ramos Pagán
mariliz.ramos@upr.edu
osei.ponce@upr.edu
UPR at Utuado
Mr. Juan Rivera Ortiz
juan.rivera47@upr.edu